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Client Liaison Officer

Tasbuilt Homes, a leading Tasmanian modular home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and creating the Australian family dream.

A prime position in the field of Customer Liaison with one of Tasmania's leading modular builders, this job will be challenging, interesting and satisfying. Tasbuilt Homes is a value led business and any applicant must demonstrate and comply with our values of honesty, respect, the pursuit of excellence and commitment.

The ideal applicant would require good work ethics, apply with company dress code, and be able to work up to 40 hours a week. The position is located at Westbury and is primarily office based.

Tasbuilt' s Customer Liaison position will include, but not be limited to:-

  • Assisting customers in choosing décor packages and kitchen and bathroom designs for their home
  • Handling incoming calls or inquiries from prospective customers or clients
  • Assisting customers effectively by solving customer disputes
  • Providing customers with additional information or explain services
  • Discussing products offered and ensures customer satisfaction
  • Completing supporting paperwork and data entry as required
  • Accurately capturing customer information
  • Creating and maintaining service reports

Job Skills

  • Strong communication, negotiation skills and emotional intelligence
  • Detail oriented and works with a high degree of accuracy
  • Ability to multitask
  • Handles confidential financial and personal information appropriately
  • Ability to tactfully handle stressful and difficult situations
  • Possess strong problem-solving skills
  • Computer skills
  • Work in a team, and appreciate team culture
  • Ability to do drawings for internal fittings such as kitchens and bathrooms (preferred but not essential)
  • Work in a vibrant office environment
  • Passionate about outstanding customer service

Experience Required

  • Trade as a joiner would be an advantage but not essential.
  • Experience in the building and construction industry
  • Experience in customer care beneficial but not essential

If you have the essential requirements and would like to seize this great opportunity, please send us your cover letter and resume, to sales@tasbuilthomes.com.au or call 03 6393 1013 for more information

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